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OUR

Just a quick look at our process in brief

THE FOLLOWING IS OUR 5 STEP PROCESS

We thought a quick guide to our process would help you to make a decision to use our service or not. Naturally processes change all the time in the order fulfilment process, since all clients are different

AGREE TO OUR QUOTEStep 1

You are interested in our services and have requested a quote.

AGREE TO USE OUR ORDER FULFILMENT SERVICES

We sent you a quote and you are happy with it, as we presume you would be You wish to use our services Just sign the copy of your quote (Electrical signature if you like) then send back to us and we will sign our copy and send back to you as a PDF We now need to make arrangements for your stock to be sent to our warehouse

RECEIPT OF YOUR STOCKStep 2

Receipt of your initial stock is 100% free
After that it is £10.00 per hour
Stock will be unpacked and placed into warehouse and stock room locations

WE RECEIVE YOUR STOCK INTO OUR FULFILMENT HOUSE

Its now time for you to send your initial stock to us so we can place it into locations within our warehouse and stockrooms. Let us know exactly what you are sending and a complete inventory list if possible (Does not need to be bar coded) Send it in pallets or boxes depending on the volume of stock you're sending Once we receive your shipment, we will unpack and check it all against your inventory list. We will then send you a copy of the complete inventory list that we are now holding for you. The inventory list will be on a google spreadsheet which will be updated in real time giving you a complete and accurate stock list at all times

PICKING & PACKINGStep 3

You send us your orders daily, either on an excel CSV list, text file or API integration directly from your selling channel

Preparing your orders

Once we receive your daily orders, we shall then start picking and packing your goods from our stock locations. We wrap and pack the items into boxes, bags or padded bags ready for shipping with royal mail or a courier service of your choice. We place an address label on the package complete with a return address in case it is not delivered to your customer

SHIPPING YOUR ORDERSStep 4

We ship your orders to your customers

Sending your orders to your customers

Shipping your orders is straight forward, We ship using a courier service we initially agreed to use or we will simply use the best company for your specific orders and service. Shipping is done daily and orders are collected between 14:30 and 1700 hrs Your orders will normally be Large letters, parcels or packets. Either 1st class (24 hours) or 2nd class (48 hours)

DAILY REPORTStep 5

You can have access to a daily report and an updated inventory list at the end of each day

A report is available every day if you want it

You will feel confident that all your orders have been sent and your inventory is updated and accurate. Your daily report will include: The total price of fulfilment for that day Price of postage Quantity of orders sent that day (Split into shipment types) A complete list of all orders showing how they were sent and what post/courier service was used A complete list of all tracking numbers and any other information we agree on

Interested in our services? Just request a free quote and we will simply send you a quote - if youre happy with it, we can go to the next stage, if not then no harm done.

We will send you a detailed quote with all prices and all options

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